Service and Support
MBS is an Apple Authorized Service Provider with more than 30 years of experience serving consumers, businesses and government agencies alike. We can repair the same equipment the Apple Store does and a lot, lot more.
Apple Warranty Service
As an Apple Authorized Service Provider, we accept the Apple Limited One Year Warranty as well as the AppleCare extended warranty. Repair work is performed by our Apple Certified Technicians, using original Apple parts.
Out of Warranty Service
Computers and devices no longer covered by Apple’s warranty or AppleCare program can still be repaired at MBS, Inc. Our Apple Certified technicians can diagnose the problem and provide an estimate including parts and labor.
Data Recovery
We can recover information from a damaged drive in-house where there is no need to physically open the drive. Otherwise, we send it to a ISO Class 5 Certified Cleanroom to get the data recovered.
Phone & Remote Support
Whether you're having a configuration problem with your Mac, you need some guidance on how to perform a task, or your computer is malfunctioning, call us and we will help you solve the problem.
AppleCare Extended Warranty
With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date.
Service Contracts
Our service contracts allow clients to purchase blocks of hours at a discount, while our maintenance agreements offer unlimited service for a flat monthly fee.
AppleCare for Enterprise
AppleCare® for Enterprise includes flexible service options, onsite hardware service, and next-business-day device replacement—great for large or global businesses, or large educational institutions.
MBS Enterprise Support
This service offering allows MBS to offer phone, virtual meeting, and email support to the customer in the technical areas of Apple and Jamf technologies. MBS will provide access to certified engineers for all support cases including escalations.