The Mac’s Desktop is a remarkably useful place. It’s a good spot for in-progress documents, screenshots, images dragged out of Web pages, and more. However, app windows tend to obscure the Desktop, making it harder to use. There are two quick ways you can temporarily hide windows, making it easy to access icons on the […]
Monday, 03 April 2023 09:04

How Often Should Macs Be Replaced?

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It’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, the answer would be easy—whenever you feel like it. For the rest of us, and particularly for organizations with multiple Macs and limited budgets, the […]
Monday, 03 April 2023 09:03

What to Do If Your iPhone Takes a Plunge

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No one intends to drop their iPhone in a pool or fall off a boat with their iPhone in a pocket. But accidents happen. Happily, Apple has designed the iPhone with significant levels of splash and water resistance, so brief exposure to rain or even a quick dunk might not cause any problems. If your […]
Many businesses, schools, and other organizations have adopted cloud storage services like Box, Dropbox, Google Drive, and Microsoft OneDrive for excellent reasons. Cloud storage provides a centralized spot for shared data without the up-front cost or maintenance issues of a network-attached storage device. It also allows individuals to access the same files on multiple devices […]
Have you heard of ChatGPT? It’s likely—the service was launched in November 2022 and gathered 1 million users in the first week. It now has over 100 million users. However, many people are still unaware of it. If you haven’t heard of ChatGPT—or have heard of it but are unclear on what it is or […]
There are many reasons you might want to get rid of apps from your iPhone or iPad. To begin, touch and hold on a blank spot on a Home Screen to enter “jiggle mode.” Then tap the ⊝ icon for any app to see the question about whether to delete the app entirely or merely […]
Imagine that you’re working with a bunch of files, and you want to put a set of them in a new folder. You could stop what you’re doing, make a new folder, select all the files, and drag them into the folder, like an animal. Or you could take advantage of a slick Finder command […]
Wednesday, 01 March 2023 11:06

Find Devices and People from Your HomePod

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This feature evokes one of those “living in the future” moments for us. The recently released HomePod Software 16.3 now supports Find My, which means you can ask Siri to locate one of your devices or a friend or family member who shares their location with you. If you have a HomePod, ask Siri, “Where […]
Occasionally, we hear from a client who needs to document a Messages conversation with timestamps, perhaps as part of a lawsuit. The only way to do that on an iPhone or iPad is to take a series of screenshots, but if you have a Mac, there are additional options. The easiest approach is to select […]
Wednesday, 01 March 2023 11:04

Is Your Wi-Fi Network a Security Risk?

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With Wi-Fi security, it’s easy to fall into the “out of sight, out of mind” trap. Your Wi-Fi router probably lives in a corner or closet, and of course, Wi-Fi’s radio waves are invisible. But the ease of connecting your devices to your Wi-Fi network means it’s equally as easy for a hacker to connect […]
Most of us rely on Messages every day to text with family, friends, and colleagues. Not surprisingly, we’ve fielded numerous questions surrounding common confusions with this popular app. We hope our answers here will help you use Messages more effectively and work around problems. What’s the difference between blue and green bubble conversations? A common […]
Wednesday, 01 March 2023 11:02

A Practical Guide to Identifying Phishing Emails

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Phishing is becoming an ever more common way for people to get in trouble when using the Internet. A phishing attack is some communication, usually an email, that tries to lure you into revealing login credentials, financial information, or other confidential details. A State of Phishing report from security firm SlashNext claims that there were […]
This is troubling. Joanna Stern and Nicole Nguyen of the Wall Street Journal have published an article (paywalled) and accompanying video that describes attacks on hundreds of iPhone users in major cities throughout the United States. Some attacks involve drugging people in bars or even violence, but the most avoidable involve the thief or a […]
Apple makes it easy to share contact cards on the iPhone or iPad—just scroll down in a contact and tap Share Contact. But what if you don’t want to share every piece of data on that card? To avoid oversharing in iOS 16 or iPadOS 16, tap Filter Fields at the top of the Share […]
If you’ve ever tried to use Face ID to unlock an iPhone while lying on your side in bed, you may have noticed that it didn’t work. That’s because Face ID used to require that the iPhone be upright, in portrait mode. In iOS 16, however, Apple has improved Face ID so it will unlock […]
Wednesday, 01 February 2023 09:06

Use Quick Look to Preview Spotlight Results in Ventura

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When you search using Spotlight on the Mac, it provides a decent amount of information about each result, including name and other metadata. But what if you want to see what’s behind the search result? In macOS 13 Ventura, Apple added Quick Look support to Spotlight so you can easily preview the search results. Do […]
Wednesday, 01 February 2023 09:05

It’s Time to Try Dictation in iOS 16 and iPadOS 16

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Apple has long provided a microphone button in the keyboard to invoke dictation on the iPhone and iPad. But, it wasn’t always easy to hit, and you had to switch back to the keyboard to fix the inevitable mistakes. (Apple’s dictation is a huge timesaver but far from perfect, particularly with homonyms and proper nouns.) […]
When upgrading to a new version of macOS, we err on the side of caution, at least in our recommendations. (We’ve been using macOS 13 Ventura for some time now and often install beta releases on secondary machines for testing purposes.) Upgrading is easy, but if you upgrade too soon, the new macOS version could […]
Earlier this year, some of our clients received an email from Google reminding them that they have Web & App Activity turned on. Those with a healthy dose of caution were concerned that it might be a phishing attack, but no, it’s legitimate. Their next questions were often, “Wait, what is Web & App Activity, […]
On occasion, we all need to scan a document—an invoice, a recipe, instructions from a book—but far more people have an iPhone or iPad than a hardware scanner. Luckily, Apple has built a scanning capability into iOS, iPadOS, and macOS for some years now. The next time you’re faced with a piece of paper that […]
Everyone—or at least everyone reading this article—knows how to use a Web browser. But just because you can click links, search for websites, and type URLs doesn’t mean that you’re surfing the Web as smoothly and effectively as you could. We all have sites that we visit regularly—a local newspaper, perhaps, or a social media […]
With a handful of press releases buttressed by a 19-minute video, Apple pulled back the curtains on its new M2 Pro and M2 Max chips and announced updated Mac mini and MacBook Pro models that rely on the new chips. There are no significant design or feature changes with these updated models, just faster performance, […]
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