Although we’re cautious about recommending that people upgrade to the latest major release of macOS, we think Apple has done a good enough job with macOS 14 Sonoma that anyone who wants to upgrade can do so now. That doesn’t mean you have to upgrade immediately, but there’s no major reason most people need to […]
Friday, 01 December 2023 10:03

Nine Ways of Moving Data from One Mac to Another

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You have a file on one Mac and want to copy it to another Mac, either yours or someone else’s. Sounds easy, and it is, but the best way to go about it varies widely depending on circumstances, and your go-to method may not be the best choice, depending on the size of the file […]
One of the prominent new features in iOS 17.1 and watchOS 10.1 is NameDrop, which makes it easy to exchange contact information with someone merely by putting your iPhone or Apple Watch next to theirs. When you do that, you can share your contact card and receive theirs, or just receive theirs—nothing happens unless you […]
Friday, 01 December 2023 10:01

The Best Apple Gifts for 2023

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We’re moving into the holiday shopping season, and if you’re looking for the perfect gift for that special someone, Apple-related gifts always go over well. Here are our recommendations this year. AirTag Do you know someone who’s always misplacing their keys, purse, or backpack, or who’s planning a trip? They might appreciate Apple’s AirTag trackers. […]
With macOS 13 Ventura, Apple brought Control Center from iOS to the Mac, providing a unified interface for features that users need to turn on and off regularly or that receive frequent adjustments, like screen brightness and audio volume. Clicking the Control Center icon in the menu bar brings it up, but it’s a small, […]
It’s easy to get caught up in what you’re doing and miss an alert for a Zoom meeting or a reminder to leave for an appointment. The Mac app In Your Face ensures that will never happen again by taking over the entire screen for notifications and requiring that you click a button to dismiss […]
The hardest time to remember your iPhone or iPad passcode is right after you’ve changed it. Generally speaking, there’s no reason to change your passcode, but if you inadvertently or intentionally shared it with someone with whom you wouldn’t trust your bank account information, changing it to something new is a good idea. We could […]
One welcome feature of Safari is its automatic detection and auto-filling of SMS-based two-factor authentication codes you receive in Messages. It allows you to complete your login quickly, without having to retrieve the code from Messages. But what if you use a different Web browser, like Google Chrome, Firefox, Brave, or Arc? Apple doesn’t allow […]
All it took for MGM Resorts International to be compromised with ransomware was a quick phone call, which some now call “voice phishing” or “vishing.” An attacker using LinkedIn information to pose as an employee asked MGM’s help desk for a password change, after which they were able to install ransomware. MGM is now up […]
Monday, 02 October 2023 09:05

Keep a USB Keyboard and Mouse for Troubleshooting

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Steve Jobs famously railed against cable clutter, and it’s now easy to use a desktop Mac with a wireless keyboard and mouse, either from Apple or another manufacturer. That’s fine for regular usage, but Bluetooth keyboards and mice aren’t always sufficient. Batteries wear out, pairing can fail, and wireless interference can cause lags or spurious […]
Between apps, photos, videos, music, and downloads, it’s easy to fill up your Mac’s drive, particularly one with just 128 or 256 GB of drive space. macOS warns you when you get too low on space, but those warnings may come late—for optimum Mac performance, we recommend you keep at least 10–20% of your drive […]
We’ve helped some clients recently with networking problems that seemed to be related to Internet connections. Most notable was intermittently slow Internet performance, causing the client to call their ISP to upgrade to a higher bandwidth connection with guaranteed throughput. But that extra monthly expense turned out to be unnecessary once we tracked the problem […]
The European Union has for many years required that websites—at least those serving European users—gain informed consent before storing the personal data of those users. That data includes cookies, which are bits of information stored in Web browsers that websites can read and write. Cookies are widely used for remembering login information, saving user account […]
We periodically field questions about password-protecting a PDF to prevent the wrong people from reading it. Lawyers want to ensure that drafts of legal documents don’t fall into the wrong hands, financial advisers want to keep confidential financial information private, and authors want to prevent their writing from being shared broadly on the Internet. Others […]
September is here, and with it, Apple’s latest iPhones and Apple Watches. At its Wonderlust event on September 12, Apple threw back the curtains on the new iPhone 15 lineup, Apple Watch Series 9, and Apple Watch Ultra 2. These devices all provide incremental improvements that make them attractive to people planning to purchase a […]
Apple’s Preview is a surprisingly capable graphics editor for making quick changes to screenshots and other illustrations, but it lacks a built-in way to delete content while leaving the background. Here’s the workaround—select a rectangle of the background color, copy it, paste it, and then move it over the undesirable content—as shown in the After […]
In macOS 13 Ventura, Apple replaced the creaky System Preferences with System Settings, which uses a more iOS-like interface. Many people find System Settings overwhelming, partly because they had memorized where to look in System Preferences (but System Settings has many other design flaws as well—it’s not your fault). We have two recommendations to make […]
Friday, 01 September 2023 10:06

Beware Executive Imposter Scams Aimed at New Employees

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We’re hearing about new hires who receive an email or text from someone claiming to be the CEO of their new company, asking the employee to carry out some small task like sharing personal information, purchasing a gift card for a client, or wiring funds to another business. The new employee, eager to make a […]
Keyboard shortcuts are a productivity win, but they can cause confusion if something unexpected happens when you inadvertently press some system-wide key combination. For instance, you might be taken aback if you accidentally press Control-Option-Command-8 and all the colors on your Mac screen suddenly invert. Although Apple has pages listing shortcuts and the KeyCue utility […]
It has been a tough year for extreme weather events. While the connection between weather and technology may seem tenuous, heat waves, high winds, and lightning strikes can play havoc with all sorts of powered and networked electronic devices. Anything that causes power fluctuations—spikes, surges, sags, brownouts, and blackouts—can hurt your tech gear. Protecting your […]
Friday, 01 September 2023 10:03

Things You Need to Know Before Moving to a New iPhone

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Are you among the millions of people planning to get a new iPhone 15? It’s exciting, we know, but don’t move too fast when getting started with your new iPhone, or you might cause yourself headaches. Instead, follow these instructions when you’re ready to transfer your data—and, for many people, much of your digital life—to […]
We strongly encourage using two-factor authentication (2FA) or two-step verification (2SV) with online accounts whenever possible. The details vary slightly, but with either one, after you enter your password, you must enter an authentication code to complete the login. Although it’s always best to get such codes from an authentication app like 1Password (which enters […]
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