Problems during checkout?
MBS use high-level technology to encrypt sensitive information being sent to our server (like your CC information). When you hit "Checkout" in MBS' online store, our server attemps to establish a AES 256-bit High-Grade SSL 3.0 Encrypted connection to your browser.
Under certain circumstances, this level of encryption is not
supported
by the
following deprecated Microsoft browsers:
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5 Service Pack 2
- Microsoft Internet Explorer 6.0 (with or without Service Pack 1)
When you use the above mentioned MS Internet Explorer versions, you cannot connect to some Web sites that use this encryption level. For example, if you try to connect to https://mbsdirect.com, you may receive the following error message:
Page cannot be displayed
The bottom of the error page may display "Cannot find server or DNS error." This happens because your browser cannot stablish a SSL 3.0 connection to our server (known as "SSL Handshake")
Possible Solutions:
It was the result of a worldwide call for submissions of encryption algorithms issued by the US Government's National Institute of Standards and Technology (NIST) in 1997 and completed in 2000.
The winning algorithm, Rijndael, was developed by two Belgian cryptologists, Vincent Rijmen and Joan Daemen.
AES provides strong encryption and has been selected by NIST as a Federal Information Processing Standard in November 2001 (FIPS-197), and in June 2003 the U.S. Government (NSA) announced that AES is secure enough to protect classified information up to the TOP SECRET level, which is the highest security level and defined as information which would cause "exceptionally grave damage" to national security if disclosed to the public.
The AES algorithm uses one of three cipher key strengths: a 128-, 192-, or 256-bit encryption key (password). Each encryption key size causes the algorithm to behave slightly differently, so the increasing key sizes not only offer a larger number of bits with which you can scramble the data, but also increase the complexity of the cipher algorithm. MBS currently uses the 256-bit encryption key.
Secure Sockets Layer (SSL) is a cryptographic protocol that provide secure communications on the Internet for such things as web browsing, e-mail, Internet shopping, instant messaging and other data transfers.
The SSL protocol was originally developed by Netscape. Version 1.0 was never publicly released; version 2.0 was released in 1994 but "contained a number of security flaws which ultimately led to the design of SSL version 3.0", which was released in 1996 (Rescorla 2001). This later served as the basis for TLS version 1.0, an Internet Engineering Task Force (IETF) standard protocol first defined in RFC 2246 in January 1999. Visa, MasterCard, American Express and many leading financial institutions have endorsed SSL for commerce over the Internet.
See the following Microsoft articles to learn more about these problems:
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Phone Numbers
- Telephone: 301-330-4074
- Metro Telephone: 301-590-2555
- Toll Free: 1-888-354-0100
- Fax: 301-590-8142
Hours of Operation
- Monday through Friday from 9:00 am to 6:00 pm
- Saturday from 11:00 am to 3:00 pm
Address
- 9057 Gaither Rd.,
Gaithersburg, MD 20877
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